Privacy policy
1. Introduction
Welcome to Incense Hub. This Privacy Policy describes how Incense Hub ("we," "our," or "us") collects, uses, and discloses your personal information when you visit or make a purchase from https://incensehub.in.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use our Site.
2. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you.
Personal Data
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Payment information (such as credit card details)
Usage Data
We may also collect information on how the Site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
3. How We Use Your Information
We use the collected data for various purposes:
To process your orders and manage your account
To provide and maintain our Site
To notify you about changes to our Site
To allow you to participate in interactive features of our Site when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Site
To monitor the usage of our Site
To detect, prevent, and address technical issues
To provide you with news, special offers, and general information about other goods, services, and events which we offer unless you have opted not to receive such information
4. Data Security
We value your trust in providing us with your personal information, thus we are striving to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
5. Data Sharing and Disclosure
We may share your personal information with:
Service providers who provide services on our behalf, such as payment processing, order fulfilment, and data analysis.
Business partners and affiliates to offer you certain products, services, or promotions.
Law enforcement agencies if required by law or in response to valid requests by public authorities.
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
6. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the website that you visit and are stored on your device's internal memory.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
8. Third-Party Links
Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our Site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we discover that a child under 13 has provided us with personal data, we will delete such information from our servers immediately.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Incense Hub
House No 14, 1st Gaothan Lane, station Rd,
Santacruz west, Mumbai 400054
care@incensehub.in
+91 9820576266